The rejuvenation of insurance – this is why it matters- at Wharton hearing from Erwann Michel-Kerjan.
“Non-specialists rarely think about insurance in their day-to-day life. Most people don’t interact much with their insurer, unless they have a claim — the industry actually has one of fewest annual customer touchpoints.
Yet, insurance is one of the largest industries in the world, with global annual revenues north of $4.75 trillion, including more than $1 trillion here in the United States. And since most of the world is still uninsured, opportunities for growth are significant.”