Claims



Advocacy & Expedition


If you are a HUNTERS Client, you can expect us to coach you and advocate your interests through the claims process to achieve satisfactory resolution without delay. We also offer these services separately for a fee.

To be an effective coach and, if necessary, an effective advocate for our Clients at claim time, we have built a claims handling framework that is ready to respond when a claim is reported.

Personal Claims Process

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1

From start to finish


We put you in the driver’s seat by explaining the entire process up-front, helping you collate necessary information, diarizing dead-line requirements and illuminating dispute resolution options.

2

Survival Kits


In the event you must leave your home, HUNTERS will make our Claim survival kits available to you as soon as we arrive on site and direct you to alternate living arrangements that will live up to your standards.

3

Our extensive network


HUNTERS network of qualified resources ranging from contractors to art restoration experts will be made available to you throughout the process.

4

Help when you really need it


In the event a claim goes sideways, HUNTERS intervenes with insurers, solves administrative problems and through experience can get all parties to the table for reasonable resolution.


Corporations Claims Process

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You’re in control

1

We help you craft the claim or potential claim submission document. Preparation and thought at the front end improves the end result. Outlining the entire claims handling process and diarizing dead-line requirements.


2

The birds eye view


Giving you the heads-up as to any potential coverage issues and illuminating dispute resolution options. We have a lawyer on staff to enhance your view and strategy.

3

Getting all parties to the table


If necessary, getting all parties to the table for reasonable resolution.

4

Available 24/7


We are ready when you need us the most.  For emergencies, we make ourselves available 24 hours a day, 7 days a week.  Until claims are resolved to their satisfaction – Clients can expect us to be on their side actively pursuing their interests.


Board of Directors Claims Process

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1

We put you in control


We help you craft the claim or potential claim submission document. Most policies have strict requirements as to how this occurs. Experience has shown us that fully addressing what is colloquially referred to as the 4 W’s will enhance your ability to manage a potential claim.

2

Coach you along the way


We outline the entire claims handling process and diarizing dead-line requirements. For example, depending on your policy wording the insurer may retain counsel and pay on your behalf or you retain counsel approved by the insurer with bills reimbursed to you.

3

Pro-active Management


We work with you and the insurer to arrive at mutually satisfactory counsel. We give you the heads-up as to any potential coverage issues and illuminating dispute resolution options. We have a lawyer on staff to enhance your view and strategy. Again, policy wording affects this outcome, pro-active management leads to better results.

4

Getting all parties to the table


HUNTERS has relationships with all the major Directors & Officers Liability insurers in Canada. We know the Practice Leader personally and the President. We also know how to navigate the claims departments which are largely very separate divisions.




24-hour Emergency Claims Line: 1.877.604.3777